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Thomas Young

@thomasyoung

Senior Data Scientist with 11 years of experience driving data‑driven product decisions. Expert in Python, NumPy, Pandas, SQL, and A/B testing, delive

United States
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What I'm looking for

I am looking for senior product management opportunities where I can lead cross‑functional teams, drive data‑informed product strategy, and deliver customer‑centric solutions. I value collaborative cultures, continuous learning, and flexible remote or hybrid work arrangements that support work‑life balance.

I am Thomas Young, a Senior Data Scientist with 11 years of experience, most recently at Dialpad. I specialize in Python, NumPy, Pandas, and SQL, driving data‑driven insights and A/B testing strategies. I enjoy turning complex data into actionable solutions and continuously learning emerging analytics techniques.

Experience

Work history, roles, and key accomplishments

Dialpad logoDI
Current

Senior Data Scientist

Aug 2023 - Present (3 years 2 months)

Analyzed acquisition cohorts and churn patterns to refine marketing strategies, contributing to a 12% increase in projected customer lifetime value and a 6% lift in trial-to-paid conversion. Improved AI CSAT prediction performance and developed a systematic error analysis framework for AI products.

Google logoGO

Product Operations Analyst

Google

Oct 2017 - Sep 2019 (1 year 11 months)

Analyzed advertiser onboarding and activation funnels, identifying conversion bottlenecks and supporting an increase in advertiser activation. Developed product-adoption and KPI reporting, reducing reporting turnaround from two business days to five hours.

Education

Degrees, certifications, and relevant coursework

University of California, Davis logoUD

University of California, Davis

Bachelor of Science, Managerial Economics and Communications

Bachelor of Science in Managerial Economics and Communications from the University of California, Davis.

University of California, Berkeley logoUB

University of California, Berkeley

Master's Degree, Information and Data Science

Master's Degree in Information and Data Science from the University of California, Berkeley.

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