Looking for a job

Thomas Wouters

@thomaswouters

I lead digital product, transformation and communications delivery for complex organisations and multidisciplinary teams.

Belgium

Message

What I'm looking for

I’m looking for fully remote work where I can bring together product, strategy, digital and communications. I’m at my best solving complex problems, shaping direction and turning ideas into delivery. Open to senior, fractional or project-based roles with autonomy, interesting work and strong cross-functional collaboration.

I've spent 20 years leading strategy, product, digital, communications and delivery work across agencies, consultancies and client-side teams.

At BNP Paribas Fortis, I own and prioritise the backlog for a 10-person squad supporting senior corporate functions, translating competing stakeholder needs into delivery plans and managing sensitive crisis communications. I previously led content, communications, rebrand and brand-squad initiatives including ReadyFM, Culture Card and Positive TV.

As Client Partner and Portfolio Head at Wongdoody, I led digital product and transformation engagements from discovery through delivery, owned P&L and sales pipeline, and built multidisciplinary teams across Belgium, the UK and India for clients including Telenet, Airbus, Siemens and ABB.

Experience

Work history, roles, and key accomplishments

Product Owner

BNP Paribas Fortis

Mar 2025 - Apr 2026 (1 year 1 month)

Owned, managed, and prioritised the backlog for a 10-person squad serving senior corporate functions. Acted as main point of contact for CEO Office, IT, Transformation Office, Client Service Centre, Chief Economists, Press Office, Tax & Legal, and Facilities.

Backlog Management Stakeholder Management Agile Crisis Communications

Content specialist

BNP Paribas Fortis

May 2022 - Mar 2025 (2 years 10 months)

Led content and communication projects across Corporate Banking, Starters and the Brand Squad. Built new initiatives from scratch and supported rebrand rollouts across several BNP Paribas Fortis brands.

Scrum / Communication Manager

BNP Paribas Fortis

Dec 2020 - Apr 2022 (1 year 4 months)

Set up and ran the Brand Squad, combining communications, planning and agile ways of working. Led workshops, ceremonies and stakeholder coordination across multiple initiatives.

Scrum Agile Communication Skills Stakeholder Management Workshop Facilitation

Client Partner / Portfolio Head

WongDoody

Jan 2018 - Dec 2020 (2 years 11 months)

Led senior client relationships across strategy, research, UX, design, product, technology, and delivery. Led digital product and transformation work from discovery through delivery, and owned new business, pitches, sales pipeline, and P&L.

Customer Relationship Management Digital Product Management Digital Transformation Business Development Sales Pipeline Management P&L management Team Leadership Strategy Research UX Design Technology Delivery

Account Director

Nimbletank

Nov 2016 - Jan 2018 (1 year 2 months)

Led client relationships and multidisciplinary work across product, strategy, creative development and delivery; managed the account and project management team. Contributed to pitches, discovery and workshops, working with UX, design and technology teams from early definition through delivery.

Clients: MediaCom, Kobalt, Jameson, Santander, OneTrace, Costa.

Account Director

Monitise Create

Nov 2015 - Nov 2016 (1 year)

Led client engagements from research and discovery through rapid prototyping, UX and design, mobile web and app delivery, loyalty and rebranding. Worked with multidisciplinary teams to turn customer and business needs into propositions, experiences and deliverable products.

Clients: FCA, ITG, Pret A Manger, B&Q, Samsung, Visa.