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thomas boguckiTB
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thomas bogucki

@thomasbogucki

Research-focused Training Specialist who turns data into actionable business and product decisions.

United States
Message

What I'm looking for

I’m looking for a role where I can apply qualitative and quantitative research with data analytics to improve training, documentation, and QA outcomes—while partnering cross-functionally to turn insights into measurable business decisions.

I’m a researcher and Training Specialist with hands-on data analytics and research experience, passionate about moving from large datasets to clear insight and stronger business decisions. I’ve built and refined documentation frameworks, user guides, and training materials using qualitative and quantitative research methods, while improving accuracy, productivity, and effectiveness through rigorous attention to detail.

At GlobalLogic via Google, I lead and develop training and research output for multiple AI-adjacent software products, managing teams up to 25 and partnering with cross-functional groups to reduce errors by 35% and improve training effectiveness by 20% and 30%. I’ve also designed internal dashboards and tools to calculate and reflect utilization, strengthening QA processes by 20%. Earlier, as a teacher, I led the school-wide adoption of Mastery Connect, used research methods to increase classroom productivity by 30%, improved student engagement by 50%, and delivered performance gap analysis to guide priorities—along with providing technical support in a service desk environment.

Experience

Work history, roles, and key accomplishments

GlobalLogic logoGL
Current

Training Specialist & Researcher

Nov 2023 - Present (2 years 7 months)

Led a team of 25 to produce and refine user guides and training frameworks across 5+ AI software products. Improved training by 30% and effectiveness by 20%, reduced documentation errors by 35%, and increased QA processes by 20% through research, dashboarding, and cross-functional collaboration.

Charlotte-Mecklenburg Schools logoCS

Teacher & Research Educator

Charlotte-Mecklenburg Schools

Sep 2013 - Jun 2023 (9 years 9 months)

Implemented a school-wide student data tracking system (MasteryConnect) and led professional development to onboard staff. Used qualitative and quantitative research and performance gap analysis to improve classroom productivity by 30%, student engagement by 50%, and student assessment outcomes including 80% surpassing final exam averages.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Greensboro logoUG

University of North Carolina at Greensboro

Master of Arts

Earned a Master of Arts at the University of North Carolina at Greensboro.

University of North Carolina at Greensboro logoUG

University of North Carolina at Greensboro

Bachelor of Arts

Earned a Bachelor of Arts at the University of North Carolina at Greensboro.

Tech stack

Software and tools used professionally

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