Thiyagu viswa
@thiyaguviswa
Experienced Business Analyst with expertise in Salesforce and UAT.
What I'm looking for
With over 14 years of experience in Business Analysis, I have honed my skills in settlement, reconciliation operations, and User Acceptance Testing (UAT) for delivering high-quality software products and applications. My extensive background includes 5.5 years of experience in Salesforce, focusing on sales and service cloud applications, and over 4 years in mobile testing across various platforms.
I have a proven track record in the Banking and Financial Services, Mortgage, Healthcare, and Life Insurance industries, where I have successfully managed projects in roles such as UAT Tester and Functional Tester. My expertise extends to Agile and Waterfall methodologies, and I am adept at preparing Requirement Traceability Matrices, Defect Tracking Reports, and Bug Reporting. I am passionate about ensuring the highest quality standards in software development and testing.
Experience
Work history, roles, and key accomplishments
QA Testing
Cognizant Technology Solutions
Sep 2021 - Oct 2021 (1 month)
Conducted mobile and infrastructure testing for agricultural loan processing systems, ensuring functionality across various transaction types.
QA Testing
HCL | Mphasis
Aug 2021 - Sep 2021 (1 month)
Managed testing for credit enhancement systems, interacting with rules engines and ensuring compliance with agreements. Conducted thorough testing of customer service modules.
QA Testing Salesforce
Cognizant Technology Solutions
Jul 2021 - Aug 2021 (1 month)
Tested functionality for health insurance systems, ensuring successful migration from legacy systems to Salesforce. Focused on enrollment, billing, and reporting.
QA Testing Salesforce
Cognizant Technology Solutions
Jun 2021 - Jul 2021 (1 month)
Conducted QA testing for loan processing systems, focusing on ATM and brokerage transactions. Ensured compliance and functionality through detailed testing.
Sr. QA /UAT Tester
Cognizant Technology Solutions
May 2021 - Jun 2021 (1 month)
Onboarded users to the Jupiter program, managed data integration from Salesforce, and ensured quality through rigorous testing of dashboards and reports.
UAT Testing/Sr. QA Tester
Belhopat / Wings Micro Technologies
Apr 2021 - May 2021 (1 month)
Executed UAT testing for credit management operations, managed defects, and coordinated with stakeholders for requirements analysis. Conducted testing for ATM and POS systems.
Settlement & Reconciliation Officer
Cap Gemini
Mar 2021 - Apr 2021 (1 month)
Involved in security authentication for payment modules, prepared test plans, and led offshore testing teams. Conducted mobile testing and managed defect triage meetings.
Settlement & Reconciliation Officer
Alois / ACS Global Technologies
Feb 2021 - Mar 2021 (1 month)
Managed the transition of dealer information systems, prepared test plans, and coordinated with offshore teams. Handled reconciliation of financial transactions and generated reports for stakeholders.
Settlement & Reconciliation Officer
Sadad Payment Solutions
Jan 2021 - Feb 2021 (1 month)
Coordinated onboarding of merchants for POS and MPGS transactions, developed test plans, and managed certification testing for payment gateways. Led offshore testing teams and maintained test data to support testing efforts.
Education
Degrees, certifications, and relevant coursework
Bharathidasan University
Bachelor of Technology, Engineering
Completed a Bachelor of Technology (B.Tech) degree, which provided a strong foundation in engineering principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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