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Thiyagu viswa

@thiyaguviswa

Experienced Business Analyst with expertise in Salesforce and UAT.

India

What I'm looking for

I am looking for a role that offers opportunities for growth, collaboration, and innovation in software testing and analysis.

With over 14 years of experience in Business Analysis, I have honed my skills in settlement, reconciliation operations, and User Acceptance Testing (UAT) for delivering high-quality software products and applications. My extensive background includes 5.5 years of experience in Salesforce, focusing on sales and service cloud applications, and over 4 years in mobile testing across various platforms.

I have a proven track record in the Banking and Financial Services, Mortgage, Healthcare, and Life Insurance industries, where I have successfully managed projects in roles such as UAT Tester and Functional Tester. My expertise extends to Agile and Waterfall methodologies, and I am adept at preparing Requirement Traceability Matrices, Defect Tracking Reports, and Bug Reporting. I am passionate about ensuring the highest quality standards in software development and testing.

Experience

Work history, roles, and key accomplishments

CS

QA Testing Salesforce

Cognizant Technology Solutions

Jul 2021 - Aug 2021 (1 month)

Tested functionality for health insurance systems, ensuring successful migration from legacy systems to Salesforce. Focused on enrollment, billing, and reporting.

CS

QA Testing Salesforce

Cognizant Technology Solutions

Jun 2021 - Jul 2021 (1 month)

Conducted QA testing for loan processing systems, focusing on ATM and brokerage transactions. Ensured compliance and functionality through detailed testing.

BT

UAT Testing/Sr. QA Tester

Belhopat / Wings Micro Technologies

Apr 2021 - May 2021 (1 month)

Executed UAT testing for credit management operations, managed defects, and coordinated with stakeholders for requirements analysis. Conducted testing for ATM and POS systems.

CG

Settlement & Reconciliation Officer

Cap Gemini

Mar 2021 - Apr 2021 (1 month)

Involved in security authentication for payment modules, prepared test plans, and led offshore testing teams. Conducted mobile testing and managed defect triage meetings.

AT

Settlement & Reconciliation Officer

Alois / ACS Global Technologies

Feb 2021 - Mar 2021 (1 month)

Managed the transition of dealer information systems, prepared test plans, and coordinated with offshore teams. Handled reconciliation of financial transactions and generated reports for stakeholders.

SS

Settlement & Reconciliation Officer

Sadad Payment Solutions

Jan 2021 - Feb 2021 (1 month)

Coordinated onboarding of merchants for POS and MPGS transactions, developed test plans, and managed certification testing for payment gateways. Led offshore testing teams and maintained test data to support testing efforts.

Education

Degrees, certifications, and relevant coursework

BU

Bharathidasan University

Bachelor of Technology, Engineering

Completed a Bachelor of Technology (B.Tech) degree, which provided a strong foundation in engineering principles and practices.

Tech stack

Software and tools used professionally

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Thiyagu viswa - QA Testing - Cognizant Technology Solutions | Himalayas