Payal Naha
@payalnaha
Business Analyst specializing in banking, UAT leadership, and enterprise workflow validation.
IndiaWhat I'm looking for
I am a Business Analyst with 7.5 years of progressive experience in banking and finance, focusing on requirements gathering, documentation, and end-to-end validation.
At Wells Fargo I served as AVP working on the Marketing & Sales Platform, leading BRD/FSD creation, user stories, activity diagrams, and UAT for authentication and communication flows across consumer branch banking.
Previously at JP Morgan Chase I validated credit strategies on the CEMS platform using Ab Initio and UNIX, and at Zensar I supported Entercard Group for card onboarding and transaction flows across Nordic markets.
I am proficient with Jira, Confluence, Salesforce, MuleSoft, Ab Initio, ExpressIT and UNIX, and I bring a detail-oriented, quality-driven approach to process automation and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
WFLed requirements gathering, prioritization, and documentation (BRD, FSD, user stories) and served as UAT lead for the MSP marketing & sales platform, validating end-to-end flows (referrals, communications, authentication) and integrations via MuleSoft.
JCValidated credit strategies on the CEMS platform across 11 business strategies, assessing customer eligibility for credit increases and verifying financial exposure calculations with Ab Initio/ExpressIT and Teradata outputs.
ZTSupported credit card services for Entercard Group across Nordic markets, contributing to customer onboarding, card enrollment, and transaction flows for mobile and web applications.
Education
Degrees, certifications, and relevant coursework
Hitkarni College of Engineering and Technology
Engineering
Grade: 7.1 CGPA
Completed an undergraduate engineering program with a CGPA of 7.1.
Kendriya Vidyalaya
School Education
Completed school-level education at Kendriya Vidyalaya.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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