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Payal Naha

@payalnaha

Business Analyst specializing in banking, UAT leadership, and enterprise workflow validation.

India
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What I'm looking for

I seek roles in banking/finance-focused teams where I can lead requirements, UAT, and automation to improve customer workflows and compliance.

I am a Business Analyst with 7.5 years of progressive experience in banking and finance, focusing on requirements gathering, documentation, and end-to-end validation.

At Wells Fargo I served as AVP working on the Marketing & Sales Platform, leading BRD/FSD creation, user stories, activity diagrams, and UAT for authentication and communication flows across consumer branch banking.

Previously at JP Morgan Chase I validated credit strategies on the CEMS platform using Ab Initio and UNIX, and at Zensar I supported Entercard Group for card onboarding and transaction flows across Nordic markets.

I am proficient with Jira, Confluence, Salesforce, MuleSoft, Ab Initio, ExpressIT and UNIX, and I bring a detail-oriented, quality-driven approach to process automation and cross-functional collaboration.

Experience

Work history, roles, and key accomplishments

Wells Fargo logoWF
Current

AVP, Business Analyst

Aug 2022 - Present (3 years 10 months)

Led requirements gathering, prioritization, and documentation (BRD, FSD, user stories) and served as UAT lead for the MSP marketing & sales platform, validating end-to-end flows (referrals, communications, authentication) and integrations via MuleSoft.

JPMorgan Chase logoJC

Analyst

Nov 2021 - Aug 2022 (9 months)

Validated credit strategies on the CEMS platform across 11 business strategies, assessing customer eligibility for credit increases and verifying financial exposure calculations with Ab Initio/ExpressIT and Teradata outputs.

Education

Degrees, certifications, and relevant coursework

HT

Hitkarni College of Engineering and Technology

Engineering

Grade: 7.1 CGPA

Completed an undergraduate engineering program with a CGPA of 7.1.

KV

Kendriya Vidyalaya

School Education

Completed school-level education at Kendriya Vidyalaya.

Tech stack

Software and tools used professionally

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