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Zipporah Njeri

@theremoteguru

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A professional across diverse roles: Content writing, SMM, filmmaking, and customer service!

Kenya

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What I'm looking for

A healthy working environment is paramount for productivity. So, I am looking for a job that allows a good work-life balance, professional growth, and good communication in all aspects. I am a keen listener and accept training and mentoring in all aspects so that goals can be achieved. My open mindedness allows me to work freely as long as the terms are clear from the start.

As a versatile professional with 8 years of experience, I excel in multiple roles spanning content writing, social media management, English tutoring, filmmaking, and customer service. My diverse skill set and extensive background allow me to bring a unique blend of creativity, communication expertise, and customer-centric focus to every endeavor.

Content Writer: With a passion for storytelling and a keen eye for detail, I craft compelling and engaging content across various platforms. My ability to research, write, and edit content that resonates with audiences has enabled me to deliver impactful messages and drive engagement.

Social Media Manager: I thrive in the dynamic world of social media, where I leverage my strategic thinking and creativity to develop and execute social media campaigns that enhance brand visibility and engagement. By analyzing trends, monitoring metrics, and fostering online communities, I have successfully built strong digital presences for brands.

English Tutor: As an experienced English tutor, I have guided students in honing their language skills, fostering a supportive learning environment that encourages growth and confidence. Through personalized lesson plans, effective communication, and continuous assessment, I help students achieve their academic goals.

Filmmaker: In the realm of filmmaking, I bring stories to life through visual storytelling techniques that captivate audiences. From concept development to production coordination, my passion for filmmaking drives me to create compelling narratives that resonate with viewers.

Customer Service Specialist: With a customer-centric approach honed over years of experience, I excel in providing exceptional service that exceeds expectations. By resolving issues efficiently, communicating effectively, and building strong relationships with customers, I ensure positive experiences that foster loyalty.

In each role I undertake, I bring dedication, creativity, and a commitment to excellence. My ability to adapt to diverse environments and collaborate effectively with teams allows me to deliver results that make a lasting impact.

Experience

Production Manager

530 Media

Managed day-to-day logistics. Assisted line producer to find and manage crew members. Handled recruitment paperwork. Monitored costs, approved invoices, and ensured production stayed within budget. Supervised cast, crew, and equipment transportation between shooting locations. Created and managed shooting schedules, call sheets, and calendars. Stayed informed about new technologies to make process

Logistic Management Budget Management Production Management

English Tutor

Ajira Digital

Developing engaging and effective lesson plans that cater to the specific learning needs of each student. Crafting innovative and visually appealing educational materials to enhance student engagement and understanding. Conducting regular assessments to evaluate students' understanding and identify areas for improvement.

Lesson planning Assessments

Call Centre Operator

Fusion Communication Systems

Handling incoming calls from customers, clients, or prospects in a professional and courteous manner. Offering information about products, services, or company policies to callers and addressing their inquiries or concerns. Assisting customers in resolving complaints, troubleshooting problems, and providing solutions to their issues. Conducting follow-up calls with customers to ensure satisfaction

Customer Service Troubleshooting

Scriptwriter

Phil IT TV

Creating original stories into scripts. Collaborating with other writers and contributors to create high-quality content. Developing characters, story elements, and plotlines.

Scripting Collaboration

Front Office Manager

Universal World Health and Safety Limited

Responsible for monitoring the front desk area, tending to visitor needs, and enhancing the visitor experience. Managed office maintenance, resources, filing systems, and office procedures to ensure smooth operations. Assisted executives by managing schedules, calls, mail, and other administrative tasks to support their daily activities. Acted as the first point of contact for customers, greeting

Office Management Executive Management Customer Management

Content Writer and Editor

The Bold Owl and Tickled Tails

Wrote and edited blog posts on various topics, attracting a large and engaged audience. Collaborated with other writers and contributors to create high-quality content. Implemented SEO best practices to improve blog's search engine ranking. Utilized social media platforms to promote and share content. Developed and managed content strategy for the company.

Content Development Editing SEO Social Media Management

Copywriter

Words to Blogs

Wrote and edited copy for various marketing materials, including website content, email campaigns, and social media posts. Collaborated with marketing team to create compelling content that resonates with target audience. Kept records of customer interactions, processed client accounts, and filed documents. Interacted with clients to provide information about copywriting services and processed ord

Copywriting Editing Content Marketing Interaction