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The real ifeoluwakiitan UserTU
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The real ifeoluwakiitan User

@therealifeoluwakiita

Curious and committed early-career Security Analyst.

United States
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What I'm looking for

I am looking for a role that allows me to grow in cybersecurity while utilizing my UX design and web development skills.

I am a curious and committed early-career Security Analyst with a Google Cybersecurity Certificate and a strong foundation in UX design, web development, and customer service. My interest in cybersecurity grew from real-world experience handling sensitive data and protecting privacy under HIPAA rules. I have built hands-on skills in tools like Splunk, Python, and SQL, and developed a solid understanding of threat detection and risk management.

In my previous role as a Customer Service Advocate at OptumRx, I verified caller identities in compliance with HIPAA regulations and maintained active communication with supervisors to ensure service quality. My experience as a UX Designer at Kodobe Ltd in London allowed me to design and prototype user-friendly applications and websites, collaborating closely with developers to ensure design feasibility and smooth implementation. I am passionate about leveraging my diverse skill set to contribute to a dynamic team in the cybersecurity field.

Experience

Work history, roles, and key accomplishments

OP
Current

Customer Service Advocate

OptumRx

Nov 2024 - Present (11 months)

Verified caller identities in compliance with HIPAA regulations, ensuring the protection of personal health information. Reviewed members' prescription history and processed refill requests accurately and efficiently.

Education

Degrees, certifications, and relevant coursework

AE

APTECH COMPUTER EDUCATION

Associate of Arts, Multimedia

Completed an Associate of Arts degree in Multimedia. Gained foundational knowledge and practical skills in various aspects of multimedia.

DS

DADEYO HIGH SCHOOL

High School Diploma, General Studies

Obtained a High School Diploma. Completed secondary education, building a foundation for further academic and professional pursuits.

Tech stack

Software and tools used professionally

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The real ifeoluwakiitan User - Customer Service Advocate - OptumRx | Himalayas