Christabel Asante Appiah

Transformed raw data into actionable insights by gathering, cleaning, and preprocessing large datasets, improving data accuracy by 30%. Designed and presented dynamic dashboards using Power BI and Excel Spreadsheet, enabling stakeholders to make data-driven decisions with clarity and speed.

Completed a simulation focused on advising a hypothetical social media client as a Data Analyst. Cleaned, modeled, and analyzed 7 datasets to uncover insights into content trends to inform strategic decisions.

Completed a simulation involving creating data visualizations for Tata Consultancy Services. Prepared questions for a meeting with client senior leadership and created visuals for data analysis to help executives with effective decision making.

Resolved over 500 customer inquiries related to balances, transaction history, and fund transfers, contributing to a 95% customer satisfaction rate. Streamlined resolution of customer complaints and service requests, achieving a 98% resolution rate within designated timelines.

Assisted in the management of over 15 health facilities regarding procurement and supply chain operations. Helped organize procurement forums and meetings within the district.

Undertook a program in Advanced Data Science/Analytics. Enhanced skills in complex data analysis and scientific methods.

Completed a Higher National Diploma in Purchasing and Supply Chain Management. Acquired practical knowledge in procurement and supply chain operations.

Studied Business Administration with a focus on Logistics and Supply Chain Management. Gained knowledge in managing supply chain operations and logistics.

Completed a program in Data Analytics, focusing on key principles and tools for data analysis. Developed skills in data interpretation and visualization.