
Thamy Roberta
@thamyroberta
I coordinate telecom billing operations, revenue controls, KPIs, and process improvements.
What I'm looking for
I've coordinated billing routines at BRFIBRA Telecomunicações since 2017, overseeing invoice issuance, collection activities, revenue control, and departmental KPIs.
I prepare reports and management information for senior leadership while partnering with commercial, finance, and other operational teams. I also investigate billing discrepancies and organize processes to strengthen control and operational efficiency.
My work includes Sankhya ERP implementation and use, as well as international billing through QuickBooks.
Earlier, I supported administrative routines, document organization, and operational demands in legal and nonprofit environments. I'm available for on-site, hybrid, or remote work.
Experience
Work history, roles, and key accomplishments
Senior Billing Coordinator
BRFIBRA Telecomunicações Ltda.
Aug 2017 - Present (9 years 1 month)
Coordinates billing routines and manages team activities, monitoring invoice issuance and collection. Prepares reports and management information for senior leadership, and supports discrepancy resolution and process improvement.
Education
Degrees, certifications, and relevant coursework
Faculdade Estácio de Sá
Technology, Foreign Trade
Pursued a Technology in Foreign Trade degree, which was left incomplete.
Lincoln Idiomas
Certificate, English
Completed an Advanced English course in December 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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