Open to opportunities

Thabani Johannes Jiyane

@thabanijohannesjiyan

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Creative Digital Media Designer with expertise in user-centered experiences.

South Africa

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What I'm looking for

I am looking for a role that fosters creativity, collaboration, and growth opportunities.

As a Digital Media Designer, I bring a unique blend of technical expertise and artistic flair to my work. My passion lies in crafting visually engaging, human-centered experiences that resonate with users. With over three years of experience as an administrative coordinator, I have honed exceptional organizational skills, including calendar management, email correspondence, task delegation, and document preparation. My strong facilitation and storytelling capabilities, combined with a knack for problem-solving, make me an asset in collaborative environments.

I have successfully led design projects, translating user insights into actionable strategies. My experience includes participating in the Absa Design Hackathon, where I contributed to redesigning the Absa banking app through user research, wireframing, prototyping, and usability testing. I am proficient in the entire Adobe Creative Suite, including Photoshop, Illustrator, Premiere Pro, After Effects, Media Encoder, Lightroom, and Dreamweaver, and I am dedicated to driving project success from concept to execution while delivering high-quality outcomes.

Experience

Work history, roles, and key accomplishments

UX Designer

Absa Design Office

Jan 2024 - Present (1 year 5 months)

Actively participated in the Absa Design Hackathon, where the team successfully redesigned the Absa banking app. Responsibilities included conducting user research, wireframing, prototyping, and usability testing to enhance the user experience.

User Research Wireframing Prototyping Usability Testing UX Design Adobe Photoshop Adobe Illustrator

Customer Engagement and Support Specialist

Lakato (Pty) Ltd

Jan 2019 - Present (6 years 5 months)

Managed accurate delivery records and ensured timely package delivery, providing exceptional customer service by promptly addressing concerns and resolving issues. Contributed to warehouse operations, improving order accuracy and team productivity. Conducted regular vehicle inspections and maintenance checks to ensure operational efficiency.

Customer Service Delivery Management Logistics Team Collaboration

Education

Degrees, certifications, and relevant coursework

University of Johannesburg

Bachelor of Arts, Digital Media Design

Completed a Bachelor of Arts in Digital Media Design. This program focused on developing skills in digital media, preparing for a career in design.

University of Johannesburg

Certificate, Sustainable Development Goal

Obtained a certificate in Introduction to the Sustainable Development Goal. This course provided an understanding of global sustainability challenges and goals.

Africa Design Office

Certificate, Design Hackathon

Activities and societies: User-Research, Wireframing, Prototyping, Usability Testing, UX Design

Participated in the Absa Design Hackathon, focusing on redesigning the Absa banking app. Gained practical experience in user research, wireframing, prototyping, usability testing, and UX design.

University of Johannesburg

Certificate, Artificial Intelligence

Completed the Artificial Intelligence in the 4IR (SLP) Certificate. This program explored the role of AI in the Fourth Industrial Revolution.

Accenture Future Learn

Certificate, Digital Marketing

Earned a Digital Skills: Digital Marketing Certificate through Accenture Future Learn. This course enhanced knowledge in various aspects of digital marketing.