Tessy Feese
@tessyfeese
Hospitality and administrative professional skilled in transcription, typing, and customer service.
What I'm looking for
I am a detail-oriented hospitality and administrative professional with broad experience in hotel and resort operations, inventory management, and office administration. I have a proven record of improving service standards, reducing stock discrepancies, and delivering accurate transcription and document conversion services.
My strengths include fast and accurate typing (60+ WPM), audio/video transcription, PDF to Word/Excel conversion, staff supervision and training, and strong client-relations skills. I work well under pressure, meet deadlines reliably, and continuously pursue education to expand my capabilities.
Experience
Work history, roles, and key accomplishments
Freelance Typist
Independent
Delivered accurate audio/video transcriptions and converted PDFs to editable formats for clients, maintaining timely delivery and high formatting accuracy for academic and business projects.
General Manager
Ehi Hotels
Jan 2023 - Jan 2025 (2 years)
Oversaw daily hotel operations, staff coordination, and guest relations; managed budgets and inventory and introduced service improvements that increased client satisfaction and repeat bookings.
Manager
Achievers Resort
Jan 2021 - Jan 2023 (2 years)
Directed resort operations, events, and staff supervision; improved staff performance through training and increased customer engagement via promotions and organized events.
Store Keeper
Learn Africa Publishing Company
Jan 2018 - Jan 2020 (2 years)
Maintained inventory records and organized stock distribution for timely supply to schools and clients, reducing stock discrepancies through improved documentation and tracking.
Receptionist
Bedochi Hotel
Jan 2015 - Jan 2018 (3 years)
Managed bookings, check-ins/check-outs, calls and guest inquiries while performing administrative tasks to ensure a positive guest experience and efficient front-desk operations.
Education
Degrees, certifications, and relevant coursework
Tessy hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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