Looking for a job

teona natchkebia

@teonanatchkebia

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I manage public inquiries, complaints, and data protection processes across municipal administration.

Georgia

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What I'm looking for

I'm looking for a role where I can apply my experience in public administration, stakeholder communication, complaint resolution, and data protection while continuing to grow in international and European law.

I've managed public inquiries, complaints, and personal data protection matters at Tbilisi City Hall's Gldani District Administration, coordinating complex cases across departments and external authorities.

As Acting Head of the Organizational Department, I supervised daily operations, delegated work, supported team performance, and ensured citizens' requests were handled on time. I also monitored procurement procedures and administrative processes.

I'm pursuing an LL.M. in International and European Law and have expanded my international perspective through Erasmus+ programs in France and Spain. My background combines legal consultation, stakeholder communication, accurate administration, and customer-focused public service.

Experience

Work history, roles, and key accomplishments

Data Protection Officer

Tbilisi City Hall, Gldani District Administration

Jun 2024 - Oct 2024 (4 months)

Managed requests, inquiries, and complaints related to personal data protection. Provided guidance to stakeholders and coordinated with departments and external authorities to resolve complex cases.

Data Protection Compliance Stakeholder Management Complaint Handling Legal Research

Senior Specialist, Organizational Department

Tbilisi City Hall, Gldani District Administration

Feb 2020 - Jun 2024 (4 years 4 months)

Served as primary point of contact for citizens, handling high volume of public requests and ensuring timely processing. Maintained administrative records and supported procurement activities.

Customer Service Complaint Handling Communication Skills Administrative Support Procurement Database Management

Acting Head of the Organizational Department

Tbilisi City Hall, Gldani District Administration

Nov 2022 - May 2023 (6 months)

Supervised departmental operations and coordinated daily workflow. Managed citizen communication, delegated tasks, and coordinated with departments to resolve operational issues.

Team Leadership Operations Management Communication Skills Procurement Process Improvement

Legal Consultant

Progressive Forum of Georgia

Mar 2016 - Dec 2018 (2 years 9 months)

Provided legal consultations and assistance to beneficiaries. Conducted information sessions and assisted individuals in understanding legal procedures.

Legal Consultation Communication Skills Client Relations Legal Procedures