Open to opportunities

Tejasvi Mishra

@tejasvimishra

Message

Customer-focused technical professional transitioning from consulting engineering into customer success.

India

Message

What I'm looking for

I seek a customer-facing technical role where I can simplify workflows, deliver smooth onboarding, and build long-term client relationships in a collaborative team.

I am a consulting engineer trainee with hands-on experience simplifying technical workflows and improving customer clarity to reduce resolution time.

I partner with cross-functional teams to gather requirements, document processes, and deliver seamless client experiences while maintaining strong communication and follow-ups.

I have built a responsive portfolio site using React and Three.js and hold CCNA and DevNet Associate certifications that support my technical credibility.

I strive to onboard customers smoothly, build long-term relationships, and help users get maximum value from products through empathy, clear communication, and proactive support.

Experience

Work history, roles, and key accomplishments

Consulting Engineer Trainee

Cisco

Nov 2024 - Nov 2025 (1 year)

Trained customers and internal teams by simplifying technical workflows, reducing resolution time and improving clarity; partnered with cross-functional teams to document requirements and maintain follow-ups to enhance customer experience.

Customer Onboarding Troubleshooting Cross Functional Collaboration Documentation Splunk Citrix REST APIs Ticketing Systems

Video Editor

Google Developer Student Clubs

Jan 2023 - Jan 2024 (1 year)

Managed event onboarding communication for 100+ students, handled participant queries and coordinated with design and content teams to improve engagement and increase event participation by 15%.

Video Editing Content Creation

Education

Degrees, certifications, and relevant coursework

IIMT College of Engineering

Bachelor of Technology, Computer Science and Engineering

2020 - 2024

Grade: 7.49 CGPA

Activities and societies: Managed event onboarding communication for Google Developer Student Clubs and created promotional content; developed a React/Three.js portfolio website.

Completed Bachelor of Technology in Computer Science and Engineering with a 7.49 CGPA, focusing on software development and web technologies.