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Tejas Bodhare

@tejasbodhare

Banking professional at HSBC who improved onboarding times and customer satisfaction as Assistant Manager – Universal Banker.

India

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What I'm looking for

I'm looking for a market-facing role involving hub coordination, service adoption, change enablement, and demand management.

At HSBC Bank, I managed a team of Universal Bankers and improved customer onboarding, reducing average transaction times by 20% and increasing customer satisfaction scores by 10%.

As Senior Associate – Corporate Employee Banker, I served as a primary contact for corporate employee banking requirements, coordinated service delivery, and handled customer complaints and service issues. I also reviewed requirements with stakeholders and analyzed data to support business processes.

At Fenesta Building Systems, I coordinated between partners, dealers, and internal teams, contributing to a 12% improvement in lead conversion. I also supported dealer recruitment and onboarding and maintained partner performance and compliance tracking.

Experience

Work history, roles, and key accomplishments

Assistant Manager – Universal Banker

HSBC Bank

Feb 2026 - Sep 2026 (7 months)

Managed a high-performing team of Universal Bankers, exceeding quarterly sales targets by an average of 15% through strategic coaching and performance-enhancement initiatives. Streamlined customer onboarding processes, reducing average transaction times by 20% and increasing customer satisfaction scores by 10% within six months.

Team Management Sales Strategy Customer Onboarding Risk Management Compliance Cross Selling Client Engagement

Senior Associate – Corporate Employee Banker

HSBC Bank

Dec 2022 - Feb 2026 (3 years 2 months)

Acted as a primary contact for corporate employee banking requirements, managing client interactions and coordinating service delivery across stakeholders. Sourced and onboarded new-to-bank customers within the existing corporate base, supporting business objectives and client acquisition targets.

Client Management Stakeholder Coordination KYC AML Compliance Requirements Validation Data Analysis Service Delivery Complaint Resolution

Senior Executive – Channel Enablement Team

Fenesta Building Systems

Feb 2019 - Nov 2022 (3 years 9 months)

Served as a primary coordination point between 50+ partners, 100+ dealers, and internal teams, strengthening communication and execution across the channel and improving lead conversion rates by 12%. Worked with Zonal Sales teams to identify and onboard 75+ new dealers and partners, expanding market reach by 20%.

Channel Management Partner Onboarding Sales Coordination MIS Tracking Compliance Monitoring Stakeholder Management Recruitment support