At Mountain Park Health Center, I supported health information management operations across three locations, helping maintain organized, accurate, and accessible patient records. I managed patient files and appointment schedules while protecting confidential health information.
At VillageMD, I assisted patients with Medicare-related enrollment needs in a remote call-center environment. I collected and verified patient information, routed medical charts, and supported audits and medical-file requests.
At Country Villa Nursing Home and Universal Medical Health Center, I maintained and organized patient records and supported records requests, authorizations, and audits. I also prepared charts, worked with paper files and electronic health records, and supported patient check-in and front-office workflows.
In my current role at Victory Collegiate Academy, I maintain confidential student records and documentation, communicate with families and staff, and use digital tools to monitor progress and coordinate support. My background includes medical terminology, ICD-10-CM, eClinicalWorks, Microsoft Office, and Outlook.
