At Workly, I took an AI-driven B2B outbound and email automation platform from 0 to 1, building multi-agent workflows for prospect research, message drafting, and review. Hybrid retrieval cut input tokens per draft by about 75%, and three independent checks guard each auto-send.
Across AI projects, I built a LangGraph ERP agent that reached 95.2% routing precision and a lead qualification pipeline that cut response time from 26 hours to about 2 minutes. I’ve also delivered AI contact center solutions for Fortune 500 clients that increased CSAT by 40% and shortened hold times by 50%.

