Taylor W
@taylorw
I create social content and streamline campaign operations across platforms.
United StatesWhat I'm looking for
At Nom Nom, I plan, create, and schedule social content across Instagram, TikTok, and Facebook while supporting campaigns, events, promotions, and brand partnerships.
I track performance metrics to improve content strategy, report results to leadership, and engage directly with communities through DMs, comments, and tags. I work closely with design, customer service, and marketing teams to keep campaigns aligned and internal workflows moving.
Previously at Apple, I resolved complex customer escalations, partnered with engineering and product teams on platform issues, and mentored support agents. I bring a customer-centric approach, strong organization, and a blend of creative content work and operational coordination.
Experience
Work history, roles, and key accomplishments
Social Media and Operations Specialist
NomNom
Oct 2021 - Present (4 years 11 months)
Planned, created, and scheduled engaging social media content across platforms including Instagram, TikTok, and Facebook, increasing follower engagement and reach. Responded to DMs, comments, and tags to maintain brand voice and nurture community relationships.
Education
Degrees, certifications, and relevant coursework
Palo Verde High School
High School Diploma, General Studies
2014 -
Earned a High School Diploma from Palo Verde High School in Las Vegas, Nevada.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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