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Tarikul Islam Bhuyen

@tarikulislambhuyen

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Technical Operations & NOC lead with 4+ years in telecom IT, automation, and business growth.

Bangladesh

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What I'm looking for

I’m looking to own telecom/IT operations—automation, remote support, and incident response—while partnering on network capacity and customer growth to improve reliability, reduce costs, and drive measurable revenue outcomes in a fast, collaborative team.

I’m a dynamic Electrical and Electronic Engineering (EEE) professional with 4+ years of experience driving technical operations, enterprise IT, and revenue growth in telecommunications and digital sectors. I’ve scaled user bases by 59% and increased overall revenue by 40–60% through strategic business development and network capacity engineering.

I lead by combining automation and hands-on troubleshooting: I cut operational costs by 85% by transitioning field surveys to automated workflows using GIS Mapping and Google Maps, and I deliver proactive Tier-1 remote support using RDP to reduce average response times by 60%+ while resolving 90% of minor issues without physical escalations. During critical incidents like DDoS attacks, I coordinate incident response with system stakeholders to restore service quickly and maintain near-zero customer churn.

Experience

Work history, roles, and key accomplishments

Technical Operations Lead & NOC

Matrix BD Technologies

Jul 2025 - Mar 2026 (8 months)

Led technical operations and NOC activities, including network capacity and traffic engineering for CDN/cache expansion and proactive Tier-1 remote support using RDP to optimize router performance and resolve minor network issues. Coordinated automated field survey workflows, incident response during a DDoS event, and managed an FTP server community to support customer retention.

Capacity Engineering CDN Bandwidth Optimization Remote Support Router and Network Optimization GIS Mapping Incident Response DDoS Mitigation FTP Server Management Crisis Management

Business Development Manager

Matrix BD Technologies

Jul 2024 - Jun 2025 (11 months)

Drove customer acquisition and revenue growth by turning social media channels into a primary lead generation engine and executing targeted promotional campaigns. Conducted market research to design package upgrades and campaigns, supporting sustained revenue growth and improved client engagement.

Lead Generation Social Media Marketing Market Research Upgrades Revenue Optimization Customer Acquisition Customer Engagement Brand Building

Remote Freelance Data Validator

Ventech Digital

Aug 2023 - Jun 2024 (10 months)

Verified digital asset data and validated website credentials to ensure data integrity. Performed remote quality checks for website-related information.

Data Verification Login Credential Checks Data Integrity

Maintenance Engineer

Mymensingh Engineering College

Nov 2021 - Jun 2023 (1 year 7 months)

Maintained EEE department computer lab infrastructure by performing hardware repairs and software installations for over 50 workstations. Assisted with physical deployment of the departmental LAN, including switch installation and cabling during a campus network upgrade.

Computer Lab Maintenance Installation LAN Network Upgrade Support

Education

Degrees, certifications, and relevant coursework

Mymensingh Engineering College

Bachelor of Science (B.Sc.), Electrical and Electronic Engineering

Earned a B.Sc. in Electrical and Electronic Engineering from Mymensingh Engineering College (affiliated with the University of Dhaka), graduating in 2021.