Tanvi Joshi
@tanvijoshi
Senior UX Researcher with a passion for user-centered design.
What I'm looking for
I am a Senior UX Researcher with over 5 years of experience in leveraging user-centered design principles to translate complex data into actionable insights. My journey has been marked by leading research initiatives and collaborating effectively with cross-functional teams to enhance user experiences. At Phreesia, I spearheaded all UX research for Medifind.com, employing ethnographic research and user interviews to inform the product roadmap, which significantly improved user engagement and retention.
My expertise extends to supervising UX designers in developing research-informed wireframes and facilitating user persona creation workshops. I have a proven track record of delivering critical user data that influences product strategy and enhances team workflow through standardized research processes. My previous roles at Amdocs and Heritage Auctions have further honed my skills in translating business requirements into effective design solutions, ensuring alignment with user needs and technical limitations.
Experience
Work history, roles, and key accomplishments
Senior UX Researcher
Phreesia
Nov 2022 - Jan 2025 (2 years 2 months)
Led UX research for Medifind.com, utilizing ethnographic methods and user interviews to inform product strategy. Collaborated with cross-functional teams to enhance user engagement and retention through data-driven insights.
UX Specialist
Amdocs
Nov 2022 - Jan 2025 (2 years 2 months)
Conducted UX research and design for a Telecom client, translating business requirements into effective design solutions while collaborating with cross-functional teams.
UX Designer
Heritage Auctions
Nov 2022 - Jan 2025 (2 years 2 months)
Drove the end-to-end product design process for Heritage Auctions, conducting user interviews and surveys to inform design improvements and collaborating with development teams.
UX Intern
TransUnion
Nov 2022 - Jan 2025 (2 years 2 months)
Revamped the visual design system for TransUnion's internal portal, enhancing usability through UX audits and user feedback.
UX Research Intern
QVC
Nov 2022 - Jan 2025 (2 years 2 months)
Supported web accessibility initiatives within the User Research team, conducting audits and user interviews to gather insights that informed design decisions.
Software Engineer
Tech Mahindra
Nov 2022 - Jan 2025 (2 years 2 months)
Conducted Cyber Security testing for web and mobile applications, delivering security reports and collaborating with product managers to implement user-centered changes.
Education
Degrees, certifications, and relevant coursework
Thomas Jefferson University
Master of Science, Interaction Design
2018 - 2020
Supported initiatives aiming to improve web accessibility within the User Research team. Conducted UX audits, competitive analysis, user interviews, and surveys, gathering insights that informed design decisions.
Savitribai Phule Pune University
Bachelor of Engineering, Electronics & Telecommunication
2012 - 2016
Revamped visual design system for the TransUnion internal portal, enhancing ease of use. Compiled data from UX audits, market comparisons, and user input to guide design choices.
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