Tantowi Jauhari
@tantowijauhari
Virtual Assistant and customer support professional running Lynk.id and Gumroad shops, with experience in data reconciliation and remote user support.
IndonesiaWhat I'm looking for
I run online stores on Lynk.id and Gumroad, managing product listings, descriptions, keywords, promotional content, and file delivery. I also offer remote laptop support and Excel template and data cleanup services through Sribu and Projects.co.id.
At PT Mitratex Konsultan, I coordinated a portfolio of concurrent enterprise projects and standardized communication playbooks and ITSM workflows. At PT Data Nusantara Adhikarya, I led delivery of a customer service and billing system with subscription management, live chat, ticketing, and billing status features.
At PT Inti Bangun Sejahtera Tbk, I improved data accuracy by 30% through Excel validation and reconciliation, and helped move over 90% of approval traffic to digital channels. I’m now focused on remote virtual assistance, customer support, and data operations, working asynchronously across time zones.
Experience
Work history, roles, and key accomplishments
Online Shop & Freelance Services
Self-Employed
Oct 2026 - Present (0 months)
Operate online stores on Lynk.id and Gumroad, managing product listings, descriptions, keywords, promo content, and file delivery. Offer remote laptop support and Excel template/data cleanup services.
PMO Manager
PT Mitratex Konsultan
Oct 2025 - Oct 2026 (1 year)
Coordinated a portfolio of 20+ concurrent enterprise projects, tracking deliverables, risks, and timelines, and producing progress reports. Standardized communication playbooks and ITSM workflows, and allocated project managers to resolve escalations.
IT Project Manager
PT Data Nusantara Adhikarya
Dec 2024 - Sep 2025 (9 months)
Led delivery of a customer service and billing system including subscription management, live chat support, ticketing, and billing status features. Managed sprint backlogs in Jira and coordinated backend integrations and database migration.
Project Management Officer
PT Inti Bangun Sejahtera Tbk
Jun 2019 - Sep 2024 (5 years 3 months)
Consolidated operational data into management dashboards, improved data accuracy by 30% through validation and reconciliation, and digitized approval workflows. Coordinated field teams reporting on 1,000+ tower assets via mobile app.
Database Administrator
PT Internux
Feb 2018 - Dec 2018 (10 months)
Performed SQL optimization, system rollouts, client requirement gathering, and weekly progress reports.
System Implementator
PT Djakarta Raya Semesta
Aug 2017 - Dec 2018 (1 year 4 months)
Handled system rollouts, client requirement gathering, and weekly progress reports.
Education
Degrees, certifications, and relevant coursework
Universitas Indonesia
Master of Management, Management
2023 - 2025
Pursued a Master of Management degree from Universitas Indonesia from 2023 to 2025.
Digital Talent Scholarship, KOMINFO
Cloud Computing Administrator, Cloud Computing
2018 - 2018
Completed the Cloud Computing Administrator certification through the Digital Talent Scholarship program by KOMINFO in 2018.
Universitas Tarumanagara
Bachelor of Information Systems, Information Systems
2010 - 2017
Earned a Bachelor of Information Systems degree from Universitas Tarumanagara from 2010 to 2017.
Oracle Academy
Database Design and Programming, Database Design and Programming
Completed the Database Design and Programming certification from Oracle Academy.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
Salary expectations
Social media
Interested in hiring Tantowi?
You can contact Tantowi and 90k+ other talented remote workers on Himalayas.
Message TantowiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
