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Tania Arocha Melian

@taniaarochamelian

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Learning Specialist at BBVA (Randstad), improving training operations with LMS management, automation and AI.

Spain

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At BBVA (Randstad), I manage training programs within the Annual Learning Plan, administer Cornerstone, and support employees through training inbox and ServiceNow tickets.

I’ve also implemented process improvements using automation and AI tools, and created reports from training data. Previously, I coordinated training programs at Fundación Canaria Living Lab and Grupo MVR, and managed workforce planning at Asidma Servicios Sociales.

Experience

Work history, roles, and key accomplishments

Current

Learning Specialist (RRHH)

Current

BBVA (Randstad)

Jan 2023 - Present (3 years 9 months)

Managed end-to-end training programs within the Annual Learning Plan, administered LMS (Cornerstone), and provided employee support via ticketing system. Implemented process improvements using automation and AI tools.

LMS Cornerstone ServiceNow Training Program Management Process Optimization Automation AI Data Analysis Reporting Onboarding Stakeholder Management

Training Program Coordinator

Fundación Canaria Living Lab

Jan 2022 - Jan 2023 (1 year)

Coordinated training programs, managed digital platforms (Moodle, Neurosteps), and analyzed soft skills and competency development data. Contributed to innovative projects using AI and VR technologies.

training coordination Moodle Neurosteps Data Analysis AI VR

Service Coordinator

Asidma Servicios Sociales

Jan 2022 - Dec 2022 (11 months)

Managed workforce planning and daily operations, coordinated staff scheduling and HR-related processes, and acted as liaison between employees, clients, and the organization.

Workforce Planning Staff Scheduling HR Operations Coordination

HR & Training Coordinator

Grupo MVR

Jan 2020 - Dec 2021 (1 year 11 months)

Managed administrative and operational aspects of training programs, coordinated with public institutions and external partners, and led recruitment processes for participants and instructors.

Training Program Management Recruitment Coordination Reporting Quality Assurance