Tameika Bell

With over five years of experience in consumer relations and customer service, I have honed my skills in call monitoring, feedback coaching, and independent problem-solving. My journey began at Flextronics, where I assisted customers with device troubleshooting and replacements, ensuring their satisfaction. This foundational experience paved the way for my role as a Lead Technical Consultant at Sprint, where I educated customers on technical troubleshooting and device features, enhancing their overall experience.

Currently, I serve as an In-Home Coach at Asurion, where I conduct call monitoring and performance analysis to identify key areas for improvement in customer interactions. I take pride in providing constructive feedback to my team, ensuring that our communication aligns with best practices. My ability to manage coaching sessions independently and lead daily meetings has significantly motivated my team and driven performance. I am passionate about enhancing communication and customer satisfaction, and I thrive in environments where I can leverage my expertise to make a meaningful impact.