Taiane Silva

Provide customer service and client management through the Jobber platform, handling scheduling requests and resolving operational issues. Coordinate and communicate with cleaning staff, managing schedules and optimizing travel time.

Teach English to children and teenagers using English Connect books, covering beginner to intermediate levels. Plan and deliver engaging lessons while supporting students with language development in speaking, listening, reading, and writing.

Supported the lead teacher in daily classroom activities and organization, assisting students with academic, cultural, and language immersion in a bilingual learning environment.

Planned and monitored export operations, prepared sales contracts for buyers and brokers, managed export documentation, and ensured compliance with customs procedures and foreign exchange regulations.

Handled HR administrative routines including documentation verification, employee registration, and termination processes. Managed attendance control, employee support, and organization of physical and digital records.

Purchased supplies from wholesale stores, performed product restocking, cleaned glass surfaces and floors, and received products such as beverages and ice cream.

Controlled daily PPE inventory movements, maintained request spreadsheets, replenished storage areas, and followed receiving procedures. Managed field PPE distribution and prepared kits for new employee onboarding.

Prepared daily production plans by shifts and quantities to meet orders. Monitored production performance through systems and spreadsheets, ensuring compliance with technical specifications and controlling production stages.

Managed loading order approvals and export documentation including invoices, packing lists, and bill of lading drafts. Coordinated sample shipments and supported export routines including DUE, LPCO, and scheduling.

Processed grain invoice exchanges from different locations across Brazil, including document verification, contract issuance, and preparation of logistics documents such as CT-e and manifests. Worked with internal systems, spreadsheets, and Microsoft Office tools.

Managed direct and indirect national and international purchases, freight service contracting, and supplier negotiations. Followed purchase orders, quality analysis, and import processes for agricultural technology and logistics equipment.

Performed vehicle weighing for inbound and outbound operations, weight control, driver and truck registration, logistics documentation, invoice processing, and scheduling.

Provided customer service and front desk reception, managed online booking platforms, and supported marketing activities. Coordinated events, handled reservations, and provided basic IT support for hotel operations.

Issued CT-e and transportation manifests, monitored Sascar, registered drivers with risk management systems, and planned routes and trips. Managed cargo tracking, client updates, and freight documentation.

Assisted with customs clearance procedures for import and export operations. Supported customs documentation compliance processes and handled import and export documentation.

Currently coursing English Studies.

Teaching English to children and teenagers using English Connect books, covering beginner to intermediate levels.

Training in Effective Communication and Human Relations.

Volunteer program in Recife, Brazil.

Studied International Relations in 2018.

5-month exchange program in Whitemouth, Manitoba, Canada.

Studied Logistics.