Tahmina Hakimi
@tahminahakimi
I manage accurate multilingual data, customer support, and translation for remote teams.
ChinaWhat I'm looking for
I've supported remote operations through accurate data entry, customer communication, and multilingual translation across English, Dari, Pashto, and intermediate Mandarin.
At Kaifeng Information Technology Co., Ltd., I entered and verified client database information, processed digital forms, maintained online records, and used Excel, Google Sheets, and CRM systems to keep data organized and timely.
With Global Support Solutions, I handled customer inquiries by email and chat, resolved account issues, and guided clients clearly using Freshdesk and Zendesk.
I've also worked as a Remote Data Entry Assistant at Pro Intelligence, updating client data, verifying records, preparing simple reports, and communicating with supervisors remotely.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Kaifeng Information Technology Co., Ltd.
Jan 2024 - Jan 2025 (1 year)
Performed remote data entry for client databases, ensuring accuracy and timely completion. Updated customer information, processed digital forms, and maintained organized online records.
Customer Service Representative
Global Support Solutions
Jan 2024 - Jan 2025 (1 year)
Handled customer inquiries via email and chat, solved account issues, and guided clients clearly. Maintained high customer satisfaction using CRM tools.
Remote Data Entry Assistant
Pro Intelligence
Entered and updated client data online, worked with Excel and Google Sheets, verified records, and prepared simple reports. Communicated with supervisors remotely.
Education
Degrees, certifications, and relevant coursework
Jiangxi University of Finance & Economics
Master of International Business, International Business
2023 - 2025
Pursuing a Master of International Business degree at Jiangxi University of Finance & Economics from 2023 to 2025.
Kabul University
Bachelor of Science, Natural Science
2017 - 2021
Earned a Bachelor's degree in Natural Science from Kabul University from 2017 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
ChinaAuthorized to work in
Job categories
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