At AAMBC, I provide first-line technical support for high-performance editing workstations, troubleshooting hardware, storage, and display anomalies to maintain production uptime.
I investigated recurring performance bottlenecks in media-processing systems and implemented configuration changes that improved reliability and cut project turnaround time by 30%. I also documented standardized workstation configurations to reduce recurring failures.
As a Software Development Intern at USM Transport LLC, I partnered with the R&D team to turn operational pain points into engineering solutions. My software solutions improved process efficiency by 28%, and data-management algorithms and analysis cut processing times by 40%.
At Refugee Women Network, I supported desktop, laptop, and printer troubleshooting and resolved network and connectivity issues. I hold a B.S. in Computer Science from Georgia State University and am pursuing an M.S. in Computer Science at Georgia Institute of Technology.

