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Taby Van

@tabyvan

English teacher and technical support professional helping students learn and customers resolve Microsoft product issues.

Hong Kong
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What I'm looking for

I’m looking for opportunities to teach English (and STEM-related subjects) with interactive, student-centered lesson delivery, while also applying my communication and customer-support experience.

I’m an English teacher with a Master of Arts (Major: STEM education) in progress and certifications in Primary School Science (Mainland of China) and Junior Secondary School English (Mainland of China). In my DemoEnglishTeacher role at EF (EducationFirst) Shanghai, I quickly customized trial lessons using Q&A and scenario-based dialogue, then helped drive sales conversion and earned “TOP teacher” three times within six months.

Beyond teaching, I’ve supported customers as a Technical Support Engineer for Microsoft Intune and Exchange Online across China, Europe, and the Middle East, handling troubleshooting and ensuring smooth operations. I also combine communication and analysis through one-on-one tutoring, business development for chemical compliance and legal documentation, and recruitment assistance for IT and e-commerce roles as a Headhunting Assistant Consultant.

Experience

Work history, roles, and key accomplishments

EE

Demo English Teacher

EF (EducationFirst)

Customized trial lessons to suit students’ individual needs and assessed proficiency through Q&A and scenario-based dialogue. Summarized key points and supported sales conversion, earning “TOP teacher” three times within six months.

SC

Headhunting Assistant Consultant

Shanghai Minlie Human Resources Company

Supported recruitment activities for IT and e-commerce companies. Conducted candidate searches and assisted with interviews for roles including technical directors and backend architects.

Education

Degrees, certifications, and relevant coursework

The Education University of Hong Kong logoTK

The Education University of Hong Kong

Master of Arts, STEM Education

2025 - 2026

Pursuing a Master of Arts with a major in STEM Education.

Ankara University logoAU

Ankara University

Turkish (language class), Turkish Language

2019 - 2020

Studied Turkish through a language class programme.

Auckland University of Technology logoAT

Auckland University of Technology

Bachelor of Science, Science (Dual Degree programme)

2018 - 2019

Earned a Bachelor of Science through a Dual Degree programme.

Shanghai Institute of Technology logoST

Shanghai Institute of Technology

Bachelor of Engineering, Food Science and Engineering

2015 - 2018

Completed a Bachelor of Engineering with a major in Food Science and Engineering, including study across domestic and overseas institutions.

Tech stack

Software and tools used professionally

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