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syed pasha

@syedpasha

I lead client support, operations, escalations, and service delivery teams.

India
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What I'm looking for

I'm looking for a client-facing operations or account management role where I can lead service delivery, resolve escalations, improve processes, and build strong relationships with customers and stakeholders.

I've supported high-volume operations across WNS, Ola, FirstSource, Accenture, Virgin Media, and Teleardiology Solutions. My work spans claims, safety escalations, mortgage support, talent acquisition, broadband service, and client account management.

I'm currently an Account Lead at Teleardiology Solutions, building client relationships and coordinating with doctors, nurses, and radiologists on patient-report queries and critical situations. I've also trained new joiners, audited team work, managed workloads, handled escalations, and maintained strong quality and compliance performance.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DE

Diploma in Electronics

Diploma, Electronics

Completed a diploma in Electronics.

Tech stack

Software and tools used professionally

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