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Syeda Taha Ahmed

@syedatahaahmed

Assistant Manager, Software Quality Assurance at Oceanic Group of Companies; delivered Sync Up Ticket Management System end to end.

Pakistan

Message

At Oceanic Group of Companies, I lead manual QA strategy and end-to-end test planning for SeaXpress, a voyage cost and revenue management system. My work includes architecture documentation and IFRS compliance mapping.

I conceptualized and delivered the Sync Up Ticket Management System end to end, from authoring its functional specification to coordinating development, manual testing, release, and user onboarding. I also implemented Jira across the organization and designed a Chart of Accounts system with IFRS compliance mapping.

Previously, at Qlu.ai, I improved manual test coverage for the Outreach platform, contributing to a 40 percent improvement in AI model accuracy and coverage. At Retrocausal, I led a QA team, directed manual testing, and overhauled the release process.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager, Software Quality Assurance

Current

Oceanic Group of Companies

Jan 2026 - Present (9 months)

Lead manual QA strategy and end-to-end test planning for SeaXpress, a voyage cost and revenue management system. Conceptualized and delivered the Sync Up Ticket Management System end to end, including FSD authoring, development coordination, manual testing, release management, and user onboarding.

Manual Testing Test Planning Test Strategy Requirements Analysis FSD Jira IFRS Compliance Database Schemas Workflow Mapping Stakeholder Management Release Management

Senior QA Engineer

Qlu.ai

Aug 2025 - Dec 2025 (4 months)

Improved AI model accuracy and coverage by 40 percent for the Outreach platform through structured manual test coverage. Performed manual API testing using Postman and PostSwagger, reducing endpoint issues by 35 percent.

Manual Testing API Testing Postman PostSwagger Defect Management Sprint Planning Linear Process Improvement QA Pipelines

Team Lead, QA Engineer

Retrocausal

Feb 2022 - Feb 2025 (3 years)

Led a cross-functional team ensuring timely delivery of high-quality software solutions. Achieved a 75 percent on-time delivery rate by designing and implementing feature release timelines.

Team Leadership Manual Testing Test Planning Test Execution Release Management Defect Detection Client Communication Process Improvement

Senior QA Engineer

SBT Japan

Feb 2020 - Dec 2020 (10 months)

Implemented structured manual test case documentation, achieving a 30 percent reduction in escaped defects. Coordinated with business analysts and developers to resolve critical software defects.

Manual Testing Test Case Documentation Defect Management Coordination Sprint Planning

Junior SQA Developer

WizTech

Apr 2019 - Dec 2019 (8 months)

Improved product quality by 20 percent through thorough manual validation and documentation. Delivered detailed test plans and collaborated directly with clients for real-time feedback.

Manual Testing Test Planning Documentation Client Collaboration