Syed Ameer Ahmed
@syedameerahmed1
I create e-commerce visuals and improve customer operations workflows.
ZimbabweWhat I'm looking for
I've supported Ibex teams through graphic design, image editing, and customer service, delivering marketing and product visuals that meet brand guidelines and productivity targets.
In my graphic design and image editing role, I increased visual content production by 25% through efficient collaboration and design processes. I also streamlined marketing image delivery to surpass deadlines by 15%.
As a Customer Service Executive, I handled customer queries across chat and calls and resolved over 97% of queries within response-time targets.
I've also supported end-to-end Amazon FBA operations, including product research, listing optimization, inventory management, order handling, and customer feedback management, contributing to a 40% increase in store visibility and sales.
Experience
Work history, roles, and key accomplishments
Graphic Designer / Image Editor
Ibex
Dec 2023 - Nov 2025 (1 year 11 months)
Graphic design and image editing role focused on enhancing marketing materials. Edited and optimized marketing and product images according to brand and campaign guidelines, and collaborated with designers to deliver high-quality visual content on time.
Customer Service Executive
Ibex
Aug 2022 - Dec 2023 (1 year 4 months)
Customer service role focused on supporting customer needs and inquiries. Handled customer queries through chat and calls, resolved issues following company policies, and maintained accurate records while meeting productivity targets.
Executive Management Assistant
Ibex
Sep 2020 - Jan 2021 (4 months)
Role involved in Amazon FBA operations and management. Supported end-to-end Amazon FBA operations including product research, listing optimization, inventory management, and order handling, and managed customer interactions to boost store performance.
Education
Degrees, certifications, and relevant coursework
University of Karachi
Bachelor of Commerce, Commerce
Pursued a Bachelor of Commerce degree, gaining knowledge in commerce and business-related subjects.
Govt Delhi College
Higher Secondary School Certificate, Pre-Engineering
2020 - 2020
Completed pre-engineering studies, focusing on mathematics, physics, and chemistry.
Falcon House Grammar School
Matriculation, Computer Science
2018 - 2018
Completed matriculation with a focus on computer science.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Website
syedameerahmed.netlify.appJob categories
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