Fikile Ndlovu
@fikilendlovu
Creative social media designer with 8+ years in graphic design.
What I'm looking for
I am a creative and results-driven designer and entrepreneur with over 8 years of experience in graphic design, social media marketing, retail sales, and customer service. My journey has allowed me to develop a keen eye for creating high-converting visual content and campaigns that not only enhance brand visibility but also drive sales. I have successfully managed a physical gift shop, where I designed and curated handmade crafts from local artists, and I have also launched a custom online t-shirt brand that showcases my unique design style.
In my current role as the Owner and Manager of The Cabin Gift Shop, I have utilized platforms like Canva and Adobe Photoshop to create engaging social media content that has significantly increased foot traffic and customer engagement. My experience includes running targeted Facebook and Instagram ads to promote our offerings, which has resulted in a loyal clientele and measurable sales growth. I am passionate about contributing my design, sales, and customer-focused solutions to modern, impact-driven brands.
Experience
Work history, roles, and key accomplishments
Founder and Creative Director
TeakettleZW (Online Gift Shop)
Jan 2022 - Present (3 years 5 months)
Designed and sold custom-printed apparel and products, building a lifestyle brand with a minimalist identity. Managed social media presence and engaged audiences to drive sales.
Owner and Manager
The Cabin Gift Shop
Aug 2023 - Present (1 year 10 months)
Managed and curated a high-end physical gift shop offering handmade crafts from local artists. Created social media content, ran ads, and delivered exceptional customer service, increasing foot traffic and sales.
Sales and Customer Service Attendant
TheHouseOfBooks-RGMInternationalAirport
Jan 2016 - Jan 2021 (5 years)
Provided excellent customer service to international travelers, achieving sales targets through upselling and product recommendations while managing inventory and resolving queries.
Education
Degrees, certifications, and relevant coursework
Udemy
Mastery Course, Graphic Design
2024 -
Pursuing a course in Graphic Design Mastery to enhance skills in visual content creation and design software. Focused on mastering advanced graphic design techniques.
Women’s University in Africa
Bachelor of Science (Honours), Sociology and Gender Development Studies
2013 - 2015
Studied Sociology and Gender Development Studies, focusing on the social dynamics and gender issues within various communities. Developed critical thinking and analytical skills through coursework and projects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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