Swetha Prabhu

Lead business requirements analysis for fintech training and advisory platforms, aligning business objectives with operational processes. Analyze customer journeys and workflows to identify friction points and improve efficiency and user engagement.

Managed operational activities for an innovation hub, coordinating with industry experts and academic stakeholders. Conducted process analysis and standardized reporting to improve visibility of key performance indicators.

Supported business analysis for a digital aggregator mobile application, collaborating across research, development, and marketing teams. Gathered and documented functional and non-functional requirements to establish clear scope and delivery alignment.

Supported business analysis and planning for communications technology and infrastructure projects. Defined business scope and requirements while coordinating budgets, delivery timelines, and stakeholder expectations.

Supported marketing and revenue operations for a portfolio of 500+ enterprise accounts. Used SQL to query, reconcile, and maintain business data and operational records.

Pursuing a Master of Business Administration (MBA) from Indira Gandhi National Open University, expected to complete in the future.

Completed a Bachelor of Science in Physics, Mathematics, and Electronics from KLE Society’s Raja Lakhamagouda Science Institute from 2014 to 2017.

Completed a certification in Business Analysis Fundamentals.