Open to opportunities

Swetha Nair

@swethanair

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Driven IT Support Intern with a foundation in computer forensics.

Malaysia

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What I'm looking for

I seek a collaborative environment where I can apply my technical skills and grow in IT support.

I am a driven and enthusiastic IT Support Intern currently pursuing a Diploma in Computer Forensics at MSU University. My academic journey has equipped me with a solid foundation in data communication, troubleshooting methodologies, and computer forensics. I have engaged in various lab practicals, where I honed my skills in diagnosing hardware issues and configuring networks using tools like Cisco Packet Tracer.

Throughout my studies, I have developed a keen interest in programming and technical support. I have collaborated with peers on projects such as a Library Management System and a Food Ordering System, where I utilized PHP and MySQL to create functional applications. My commitment to learning and problem-solving drives me to deliver exceptional technical support and contribute effectively in team-oriented environments.

Experience

Work history, roles, and key accomplishments

IT Support Intern

MSU University

Mar 2023 - May 2023 (2 months)

Driven IT Support Intern with a solid foundation in computer forensics and troubleshooting methodologies. Engaged in hands-on activities, utilizing diagnostic tools and programming languages to support IT operations. Eager to leverage academic knowledge for effective technical support.

HTML Python C++Cisco Packet Tracer MySQL PHP Microsoft Excel Diagnostics

Education

Degrees, certifications, and relevant coursework

MSU University

Diploma, Computer Forensics

2023 -

Activities and societies: Participated in academic projects such as Library Management System and Food Ordering System, utilizing PHP and MySQL for development.

Pursuing a Diploma in Computer Forensics with coursework in Data Communication and Networking, Computer Troubleshooting, and Web Development. Engaged in practical lab experiences focused on troubleshooting and network configurations.