Swati Baikar
@swatibaikar
I strengthen SOC operations and cloud infrastructure through Japanese bilingual technical support.
IndiaWhat I'm looking for
At Tata Consultancy Services, I support Japanese and offshore teams across SOC operations, endpoint security, cloud infrastructure, and technical process transitions.
I deploy and configure Carbon Black EDR and Palo Alto Cortex XDR agents, investigate alerts through causality-chain analysis, and analyze security logs. My work increased threat detection efficiency by 30% and reduced false-positive alerts by 40%.
I have designed Azure network architecture using VNets, Site-to-Site VPNs, ExpressRoute, Azure AD, backup vaults, virtual machines, storage, and cloud SQL databases. I also manage JP1 job settings across test and production cloud environments and have led Japan-to-India transitions for cloud and SOC services.
Earlier, I supported Google Maps Japan GIS and navigation processes, Amazon e-book quality checks, Exchange Server 2013, and mainframe operations. I bring Japanese-language capability, ITIL V3 practices, incident reporting, security awareness training, and client liaison experience to technical operations.
Experience
Work history, roles, and key accomplishments
Provided bilingual SOC support, deployed endpoint security tools, analyzed logs to improve threat detection, led incident investigations, and delivered security training.
IT Analyst (Senior Japanese Bilingual)
Jul 2019 - May 2022 (2 years 10 months)
Managed Azure cloud architecture, JP1 job scheduling, and led onshore-offshore transitions while providing Japanese language support.
System Engineer (Senior Japanese Bilingual)
Feb 2016 - Jun 2019 (3 years 4 months)
Managed Exchange Server 2013 operations and mainframe L2 support, serving as primary liaison for Japanese clients.
Supported Google Maps navigation processes, GIS mapping, photo quality evaluations, and reviewed abuse-flagged Gmail communications in Japanese.
Edited e-books, resolved formatting errors, and served as QC auditor for content accuracy and Kindle display optimization.
Education
Degrees, certifications, and relevant coursework
Fergusson College, University of Pune
Master of Science, Physics
Grade: First Class
Master of Science in Physics with First Class.
Modern College, University of Pune
Bachelor of Science, Physics
Grade: Distinction
Bachelor of Science in Physics with Distinction.
S. V. Union Junior College
Higher Secondary Certificate, Science
Grade: Higher Second Class
Higher Secondary Certificate in Science with Higher Second Class.
S. V. Union High School
Secondary School Certificate, General
Grade: First Class
Secondary School Certificate with First Class.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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