Swathi Pawar
@swathipawar
Data/Quality Analyst ensuring 98%+ POI data accuracy at scale.
What I'm looking for
I’m a Senior QualityReviewer focused on turning high-volume POI data into analytics-ready, reliable datasets. I’ve processed 300+ POI records daily while maintaining 98%+ data accuracy through structured QA and validation.
In my current role, I ensure accurate geocoding and spatial alignment using tools like Apollo, MDP, and FusionX. I validate POI attributes such as name, address, contact details, website, and operating hours to keep records consistent and dependable.
I’m known for diagnosing complex data issues—POI creation errors, attribute discrepancies, access point problems, branding errors, and scheduling conflicts. I conduct QA audits against mapping standards, resolve anomalies, and support process improvement with clear quality reporting and feedback.
Before that, as a Digital Interaction Executive, I handled daily customer-facing support and technical setup—network documentation, user accounts/permissions, installations, virus removal, and hardware support. That experience shaped how I communicate updates and resolve problems quickly with strong attention to detail.
Experience
Work history, roles, and key accomplishments
Digital Interaction Executive
24/7Customer Private Limited
Sep 2020 - Feb 2023 (2 years 5 months)
Resolved 20+ remote support requests daily, achieving 98% CSAT and 25–30 minute average handle time using LogMeIn and USD. Managed network documentation, user permissions, and printer setups while providing software installation, virus removal, and hardware support for printers, modems, and scanners.
Education
Degrees, certifications, and relevant coursework
CVR College of Engineering
Bachelor of Technology (B.Tech), Computer Science & Engineering
2016 - 2020
Grade: GPA: 8.9
Completed B.Tech in Computer Science & Engineering from CVR College of Engineering from 2016 to 2020, achieving a GPA of 8.9.
Sri Chaitanya Junior College
Intermediate, MPC (Mathematics, Physics, Chemistry)
2014 - 2016
Grade: GPA: 9.0
Completed Intermediate (MPC) at Sri Chaitanya Junior College from 2014 to 2016, achieving a GPA of 9.0.
Eureka Model High School
Secondary School Certificate (SSC), Secondary Education
2013 - 2014
Grade: GPA: 9.5
Completed SSC at Eureka Model High School from 2013 to 2014, achieving a GPA of 9.5.
Availability
Location
Authorized to work in
Job categories
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