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Swathi PawarSP
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Swathi Pawar

@swathipawar

Data/Quality Analyst ensuring 98%+ POI data accuracy at scale.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can own data quality for mapping/POI datasets, improve geocoding reliability, and run QA audits. I want a team that values accuracy, clear reporting, and continuous process improvement.

I’m a Senior QualityReviewer focused on turning high-volume POI data into analytics-ready, reliable datasets. I’ve processed 300+ POI records daily while maintaining 98%+ data accuracy through structured QA and validation.

In my current role, I ensure accurate geocoding and spatial alignment using tools like Apollo, MDP, and FusionX. I validate POI attributes such as name, address, contact details, website, and operating hours to keep records consistent and dependable.

I’m known for diagnosing complex data issues—POI creation errors, attribute discrepancies, access point problems, branding errors, and scheduling conflicts. I conduct QA audits against mapping standards, resolve anomalies, and support process improvement with clear quality reporting and feedback.

Before that, as a Digital Interaction Executive, I handled daily customer-facing support and technical setup—network documentation, user accounts/permissions, installations, virus removal, and hardware support. That experience shaped how I communicate updates and resolve problems quickly with strong attention to detail.

Experience

Work history, roles, and key accomplishments

CL

Digital Interaction Executive

24/7Customer Private Limited

Sep 2020 - Feb 2023 (2 years 5 months)

Resolved 20+ remote support requests daily, achieving 98% CSAT and 25–30 minute average handle time using LogMeIn and USD. Managed network documentation, user permissions, and printer setups while providing software installation, virus removal, and hardware support for printers, modems, and scanners.

Education

Degrees, certifications, and relevant coursework

CE

CVR College of Engineering

Bachelor of Technology (B.Tech), Computer Science & Engineering

2016 - 2020

Grade: GPA: 8.9

Completed B.Tech in Computer Science & Engineering from CVR College of Engineering from 2016 to 2020, achieving a GPA of 8.9.

SC

Sri Chaitanya Junior College

Intermediate, MPC (Mathematics, Physics, Chemistry)

2014 - 2016

Grade: GPA: 9.0

Completed Intermediate (MPC) at Sri Chaitanya Junior College from 2014 to 2016, achieving a GPA of 9.0.

ES

Eureka Model High School

Secondary School Certificate (SSC), Secondary Education

2013 - 2014

Grade: GPA: 9.5

Completed SSC at Eureka Model High School from 2013 to 2014, achieving a GPA of 9.5.

Tech stack

Software and tools used professionally

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