Swasti Arya
@swastiarya
Detail-oriented program manager with expertise in operational optimization.
SwedenWhat I'm looking for
I am a detail-oriented and results-driven professional with a diverse background in program management, workforce management systems, and operational optimization. My experience includes managing complex projects and driving innovation while ensuring high-quality standards in dynamic environments. I excel in data analysis, project management, and cross-functional collaboration, which allows me to achieve organizational objectives effectively.
In my recent role as a Program Manager at Amazon, I collaborated with technical teams to resolve system issues during rollouts, conducted stakeholder meetings, and designed workflows to optimize efficiency. I successfully led an employee engagement program that increased satisfaction by 20%, fostering a more collaborative and productive work environment. My previous roles as a Workforce Analyst and Investigation Specialist have honed my skills in data-driven decision-making and compliance monitoring, ensuring that all processes align with internal and regulatory standards.
Experience
Work history, roles, and key accomplishments
Managed complex projects and collaborated with technical teams to resolve system issues during rollouts. Designed workflows to optimize efficiency and led an employee engagement program that increased satisfaction by 20%. Ensured smooth system upgrades and integration with minimal disruption.
Liaised with teams to implement and optimize UKG for workforce management. Utilized data analysis tools to identify trends and ensure compliance with labor laws. Focused on continuous improvement and effective scheduling.
Resolved complex customer issues through investigations and root cause analysis. Collaborated with stakeholders to improve operational outcomes and ensure compliance with company policies.
Identified process improvement opportunities and successfully launched customer service support at new sites. Mentored new resources and collaborated with management to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
Siliguri Institute of Technology
Bachelor of Technology, Electrical Engineering
2013 - 2017
Completed a Bachelor of Technology in Electrical Engineering, focusing on the principles of electrical systems, circuit design, and energy management. Developed strong analytical and problem-solving skills through hands-on projects and coursework.
D.A.V. Public School
Higher Secondary, Science
2011 - 2013
Completed Higher Secondary education with a focus on Science, which provided a strong foundation in mathematics and physics, essential for pursuing a degree in engineering.
Tech stack
Software and tools used professionally
Availability
Location
SwedenAuthorized to work in
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