At Marketstar Regalix for Linkedin, I conduct international quality audits across EMEA and APAC and use audit trends to strengthen compliance and sales processes. I also work with Product teams on AI-tool testing, transcript quality checks, and automation improvements.
I created a structured feedback-to-implementation tracking framework after analyzing 123 QA audits and identifying recurring failures in discovery and solutioning. The initiative reduced repeat feedback by 40% and improved visibility into coaching adoption.
At Great Learning, I helped design the audit process flow and penalties SOP, supported AI integration, and worked with Product and Training teams on transcription quality and coaching strategies. I also trained new joiners and coached sales teams across international markets.
At WhiteHat Jr., I worked across quality, process excellence, auditing, and sales roles. My work included designing sales audit processes, analyzing revenue yields from high-intent leads, and conducting quality assurance for new hires.
