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Swapnil Sahai

@swapnilsahai

HR operations professional with experience at Accenture, supporting new-joiner training, audit documentation, and quality checks.

India

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What I'm looking for

I’m seeking an HR Coordinator, HR Operations Support, Recruitment Coordination, or Training Coordinator opportunity.

At Accenture Services Pvt. Ltd., I delivered new-joiner process training and coordinated training schedules. I also maintained operational reports and audit documentation, earning 100% quality and accuracy recognition.

At EXL Services, I supported bulk hiring, employee coordination, and workforce documentation. At ICICI Bank Ltd., I maintained attendance and leave records and conducted employee training on process and product knowledge.

As Founder & Tutor at Self-Managed Tuition Classes, I manage learner onboarding, attendance records, and progress reporting. I also create training materials and assessments, and support learners and families.

On the simulated People Excellence Framework project, I designed an HR operations framework and practiced building an HR analytics dashboard and onboarding workflow using Google Forms, Google Sheets, and n8n. I’m seeking opportunities in HR coordination, HR operations support, recruitment coordination, or training coordination.

Experience

Work history, roles, and key accomplishments

Current

Founder & Tutor

Current

Self-Managed Tuition Classes

Jan 2020 - Present (6 years 9 months)

Managed learner onboarding, documentation, attendance records, and progress reporting. Delivered coaching, mentoring, and performance feedback while creating training materials and assessments.

Onboarding Documentation Attendance Records Progress reporting Training Materials Assessments Coaching Mentorship Performance Feedback

Interview Assessment Evaluator

Relevel by Unacademy

Jan 2022 - Dec 2024 (2 years 11 months)

Evaluated candidate interview assessments against predefined quality standards and conducted candidate interactions to assess communication and analytical ability. Maintained assessment records and supported onboarding and training activities.

Candidate Assessments Interview Evaluation Communication Skills Analytical Ability Documentation Confidentiality Data Quality Reporting

Family Care Responsibilities

Alongside Independent Work

Jul 2014 - Dec 2022 (8 years 5 months)

Managed family responsibilities while undertaking independent educational support and project-based candidate assessment work.

Senior Analyst

Accenture Services Pvt. Ltd.

Mar 2012 - Jun 2014 (2 years 3 months)

Delivered new-joiner process training for 25+ employees and coordinated training nominations and schedules. Supported documentation governance, compliance monitoring, and quality checks, achieving 100% quality and accuracy recognition.

training coordination Documentation Compliance Quality Checks Audit Operational Reporting Stakeholder Coordination Process Improvement

Operations Executive – Insurance Operations

EXL Services

Jul 2006 - Jan 2011 (4 years 6 months)

Supported HR-related activities including bulk-hiring support, employee coordination, and workforce documentation. Maintained accurate operational records and supported audit readiness and reporting accuracy.

Bulk Hiring Employee Coordination Documentation Compliance Data Quality Audit Readiness Reporting Insurance Operations

Relationship Officer

ICICI Bank Ltd.

Dec 2003 - Jul 2006 (2 years 7 months)

Maintained attendance and leave records and supported documentation and workforce coordination. Conducted employee training on process and product knowledge and managed customer relationships and branch administration.

Attendance Management Leave Records Documentation Corporate Trainer Communication Skills Reporting Compliance Customer Relationship Management