Susmita Manna

I’m a final-year B.Tech Computer Science student with a strong foundation in Data Structures & Algorithms, Operating Systems, Computer Networks, and DBMS. I enjoy turning requirements into working solutions, and I learn new tools quickly while documenting technical processes clearly.

In my recent role as a Client Relations Associate, I coordinated with prospective clients to gather requirements, follow up, and resolve queries. I maintained accurate interaction records and translated technical and business needs into actionable updates for internal teams—skills that map closely to real IT support workflows.

On the engineering side, I built an end-to-end RAG-based Document Q&A Chatbot using Python, LangChain, FAISS, and the Groq API. While building and debugging the retrieval pipeline, I handled environment misconfigurations, embedding dimension mismatches, deprecated model migrations, and API integration errors, including setting up an isolated Python environment using uv.

I also develop ML-driven systems, including a Fine-Tuned BERT Depression Detection System where I validated an end-to-end pipeline and achieved 85–90% classification accuracy. My Content-Based Movie Recommendation System used cosine similarity over a 5,000+ item dataset with an interactive lookup interface, and I strengthen my core problem-solving through 100+ LeetCode solutions and completing Striver’s SDE Sheet in C++—all while staying motivated to apply this troubleshooting-and-integration mindset as an IT intern.