Sushma User

I’m a DevOps Engineer with 4+ years of hands-on experience designing CI/CD pipelines, orchestrating Kubernetes (AKS/EKS) containers, and delivering multi-cloud infrastructure using Terraform and Ansible. I focus on production-grade releases, deployment reliability, and incident-ready operations—bringing AWS and Azure together into repeatable delivery systems.

At Sonata Software, I led EV2 (Express v2)-based production rollouts for Azure Service Fabric microservices across multi-region deployments, using Safe Deployment Practice stages (Canary → Heavy) to achieve zero-downtime releases in PreProd and Production. I migrated a legacy .NET Framework REST service to ASP.NET Core on AKS Windows containers, resolving IIS/Kestrel port binding conflicts, and I diagnosed production failures through systematic log analysis and rollout validation to reduce deployment failures and improve resilience. I also standardized microservice deployment consistency via Spec-Driven Development using spec kit templates (ingress topology, SSL certificate management, configmap-driven injection, and IIS setup scripts), while orchestrating VM-based pipelines with Octopus Deploy and TeamCity.

I provision and manage cloud infrastructure with Terraform and strengthen observability using Datadog APM and Splunk for faster detection and log correlation. I’ve built GitLab CI workflows with build→test→deploy stages and integrated SonarQube SAST gates, and I’ve started integrating AI-driven DevOps practices using Azure OpenAI APIs to help auto-generate pipeline configurations and accelerate root-cause analysis from structured logs. I’m AWS Developer Associate and GitHub Actions certified, and I enjoy driving platform reliability, DevSecOps readiness, and incident response through clear automation and technical documentation.