At Microsoft, I develop zero-touch provisioning for Azure edge deployments and build AI skills that automate root-cause analysis and testing, cutting critical issue resolution time by 99% and testing cycles from hours to minutes. I also lead technical design for new features and resolve production issues across restricted Sovereign cloud environments.
Previously at Cisco, I developed and migrated NDFC APIs to OpenAPI specifications in Go, increased API usage and customer satisfaction by 100%, and automated network-flow validation with Python and pyATS. I’ve also built cloud analytics for Webex Contact Center, maintained CI/CD pipelines, strengthened security, and mentored junior developers.
