Open to opportunities

Sushma Chandrabose

@sushmachandrabose

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Accomplished EDI Consultant with extensive ERP integration experience.

India

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What I'm looking for

I seek a role that combines technical expertise with strategic leadership, fostering collaboration and innovation.

I am an accomplished EDI Consultant and ERP Integration Specialist with over 12 years of experience across healthcare, retail, logistics, and supply chain sectors. I have successfully led complex, multi-system integration projects globally, working with various ERPs including NetSuite, SAP Business One, and Sage. My hands-on experience in implementations and mapping using tools like TC integrator and IBM Sterling Integrator has equipped me with a robust skill set to manage end-to-end EDI implementations.

Throughout my career, I have demonstrated my ability to maintain strong stakeholder communication and cross-functional collaboration. I have played key roles in ERP implementation and migration projects, ensuring high customer satisfaction ratings. I am now looking for roles such as EDI Consultant, Integration Consultant, or Project Manager, where I can blend my technical proficiency with strategic oversight and team leadership.

Experience

Work history, roles, and key accomplishments

Current

Project Manager / Implementation Support

Current

Truecommerce B2BGateway

Mar 2021 - Present (4 years 4 months)

Responsible for analysis, planning, testing, and implementation of B2B setups, managing over 30 EU and US clients in parallel. Worked independently with clients and multiple internal teams to enable B2B relationships and handled support activities with high customer satisfaction.

ERP Integration NetSuite Shopify Xero

Web Designer and Developer

Freelance

Jul 2019 - Mar 2021 (1 year 8 months)

Crafted highly effective web pages optimized for mobile, tablet, and desktop performance. Implemented dynamic websites using Node.js and Express.js.

Web Design Web Development Node HTML CSS JavaScript

Team Member/MFT Analyst

Caterpillar Inc. (Via Xpans IT)

Jul 2013 - Jun 2014 (11 months)

Coordinated with trading partners for testing activities and production moves on Sterling Integrator. Documented setups as per client requirements and managed user accounts in myFileGateway.

MyFileGateway BP Execution RCT Setup

Test Specialist

IBM India Pvt. Ltd.

Apr 2011 - Nov 2011 (7 months)

Wrote and updated manual test cases, maintaining optimal organization for maximum productivity. Tested functionality, performance, and compliance of products against design specifications to maintain strong development standards and high customer satisfaction.

Manual Testing Functional Testing Performance Testing Compliance Testing

Team Lead

HCL Technologies, India

Mar 2010 - Mar 2011 (1 year)

Designed, built, and documented Business Processes on Sterling Integrator. Managed and mentored a team of 3 to deliver quality solutions with exceeding customer satisfaction.

Business Process Team Leadership Documentation

Offshore Co-Ordinator

Wipro Technologies, India

Jan 2007 - Jan 2010 (3 years)

Implemented end-to-end EDI solutions and provided production support and maintenance for clients and third-party customers on Gentran/AS400. Managed multiple TP onboarding processes and monitored daily operations of over 500 customer accounts.

EDI AS 400 Customer Management

Education

Degrees, certifications, and relevant coursework

Visweswaraiah Technological University, National Institute of Engineering – NIE

Bachelor of Engineering, Computer Science

Studied Computer Science at Visweswaraiah Technological University, National Institute of Engineering – NIE, Mysore, India from 2002 to 2006. Focused on core engineering principles and computer science fundamentals.

MMK & SDM Institute

Pre-University Course

Completed Pre-University College education at MMK & SDM Institute, Mysore, India from 2000 to 2002. This foundational education prepared for higher studies.