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@susanpius
Reliable order fulfillment assistant skilled in data entry and customer support.
I am a reliable, detail-oriented professional with hands-on experience in data entry, chat support, and transcription. I consistently maintain accurate records, meet tight deadlines, and manage customer communications via email and chat.
My recent freelance work involved transcribing interviews with high accuracy and responding to customer inquiries across multiple channels, which strengthened my organizational and time-management skills. I have also completed an internship focused on entering and verifying data and supporting customers via WhatsApp and email.
I hold a BSc in Health Care Management (awaiting final certificate) and HSE training. I am seeking a remote Order Fulfillment Assistant role where I can apply my efficiency, communication skills, and dedication to customer satisfaction.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Freelance
Jan 2023 - Present (2 years 10 months)
Transcribed interviews and meetings with high accuracy and maintained organized digital records while meeting tight deadlines for remote clients.
Freelance
Jan 2023 - Present (2 years 10 months)
Responded to customer inquiries via chat and email, managed communication across channels, and maintained accurate records to ensure timely resolution.
Intern
Jan 2022 - Dec 2023 (1 year 11 months)
Entered and verified data into spreadsheets and online systems, assisted with basic customer support tasks, and ensured timely and accurate completion of assignments.
Degrees, certifications, and relevant coursework
Bachelor of Science, Health Care Management
Pursuing a Bachelor of Science in Health Care Management; awaiting final certificate as of 2024.
Certificate, Health, Safety & Environment
2022 - 2023
Completed a Health, Safety & Environment (HSE) program during 2022–2023 focused on workplace safety practices.
Senior Secondary Certificate (SSCE), General Secondary Education
2009 - 2015
Completed Senior Secondary Certificate (SSCE) covering general secondary education curriculum from 2009 to 2015.
Software and tools used professionally
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