At R SYSTEMS INTERNATIONAL, I lead end-to-end manual testing across web and mobile platforms. I develop test strategies and execute functional, regression, integration, and system testing for product releases.
For Automatic NRA Generation with Rate Engine, I tested queue creation, rate calculation, and quote generation workflows. I designed and executed end-to-end test cases, tracked defects in JIRA, and validated customer and contact management modules.
At RIPPEY AI, I managed QA activities for AI/ML products, reducing post-release defects by 35% and achieving 98% test coverage across releases. I also maintained traceability matrices and optimized test cases and regression suites.
On RIPPEY AI projects, I tested an NLP-based email response bot, invoice extraction workflows, and chatbot integrations. My earlier roles at TECHCLOUD DEVELOPMENT SOLUTIONS and SUTHERLAND involved data processing, documentation, and customer service operations.
