At Longo Group, I defined shared KPIs across marketing, sales and logistics and built Power BI dashboards for management reviews. My logistics dashboard cut daily processing time by 50%, and another production dashboard reduced the vehicle preparation queue by 20%.
I also developed a human-in-the-loop AI workflow to score client conversations against a sales-team rubric, reviewing its scores against human ratings. To measure the effect of SMS re-engagement, I used propensity-score matching and found an approximately 15% higher repeat-visit rate among recipients.
At EPAM, I built a RAG knowledge-base system with citation checking and automated Power BI dashboard development using PBIP files and an AI coding assistant. I’ve also worked on forecasting, A/B testing, data quality and analytics across finance, software and healthcare projects.

