Suruchi Shrestha

I’m a documentation officer with hands-on experience in corporate banking, focused on scanning and digitizing customer documents with accuracy, secure handling, and proper record management. At Standard Chartered Bank, I reviewed submissions for completeness, compliance, and authenticity before processing, and approved eligible documents in the internal banking system.

I also supported customers through loan-related inquiries and CASA (Current Account/Savings Account) inquiries by verifying records, guiding customers, and coordinating with relevant teams. When documents were non-compliant or incomplete, I assessed and rejected them with clear justification and follow-up.

Beyond documentation work, I’ve developed communication and creative skills as a social media handler—creating engaging text, images, and videos (Reels, stories), planning strategies to increase brand awareness, and monitoring trends and algorithm changes. With a Bachelor of Business Studies specializing in Finance, plus an HR and Admin internship, I bring both discipline and adaptability to a dynamic team.