Suraksha Mandhan
@surakshamandhan
I build reliable cloud and AI-driven incident-resolution systems that reduce operational noise and improve customer outcomes.
IndiaWhat I'm looking for
At Rubrik, I architected Milano, an AI-driven triage agent that automates log ingestion, orchestration, and root-cause analysis, earning 80%+ positive customer feedback. I also reduced alert noise by 80%, improved test coverage from 62% to 83%, and accelerated Sherlock platform performance by 25% through parallel event correlation.
Previously at Microsoft Azure, I automated cloud-storage incident resolution for a 99.9% uptime SLA, reducing resolution time by 60% and increasing customer satisfaction by 50%. My experience also includes shipping AWS infrastructure and a React config editor at Amazon, plus fuzzing and security-vulnerability detection work for Adobe Acrobat.
Experience
Work history, roles, and key accomplishments
Architected an AI-driven triage agent (Milano) with automated log ingestion and orchestration, delivering end-to-end root cause analysis with 80%+ positive customer feedback. Cut alert noise 80% and raised test coverage from 62% to 83%.
Education
Degrees, certifications, and relevant coursework
SSIPMT
Bachelor of Technology, Computer Science Engineering
2018 - 2022
Grade: 9.6/10
Pursued a Bachelor of Technology in Computer Science Engineering, achieving a CGPA of 9.6/10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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