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Suprith yuvraj

@suprithyuvraj

Remote Support Engineer at Infosys supporting Kubernetes applications, OpenShift configurations, and infrastructure DR activities.

India

Message

At Infosys Ltd, I provide first-level technical support for software and network issues and support applications deployed on Kubernetes. I work on microservice configuration changes through OpenShift Console and provision Kubernetes resources.

Previously, at Renovision Automation Services Pvt. Ltd, I provided remote first-level support for hardware, software, and network issues. I used ServiceNow for incident tracking and supported patching, disaster recovery activities, and Active Directory user management.

Experience

Work history, roles, and key accomplishments

Senior Process Executive

Infosys Ltd

Feb 2025 - Sep 2026 (1 year 7 months)

Provided first-level technical support for software and network issues, managed IT tickets in ServiceNow, and worked on configuration changes for microservices using OpenShift. Handled monthly patching, DR activities, and supported clients in troubleshooting and configuring OpenShift resources.

ServiceNow OpenShift Kubernetes Docker Ansible Oracle Weblogic JBoss Tomcat Windows Active Directory Networking Patching DR Activities

Remote System Engineer L1

Renovision Automation Services Pvt. Ltd

Mar 2023 - Feb 2025 (1 year 11 months)

Provided first-level technical support for hardware, software, and network issues, used ServiceNow for incident tracking, and managed Active Directory for user accounts. Performed monthly patching, system upgrades, and DR activities, and supported the Ameyo voice tool.