Sunil dubasi

I am a customer-focused insurance operations professional with over three years' experience supporting U.S. Property & Casualty brokerage clients. I specialize in quote preparation, policy renewals, endorsements, loss run analysis, rating, and quality/audit reporting to maintain accuracy and regulatory compliance.

I consistently drive process efficiency through Excel-driven insights, CRM tools such as Salesforce and Zoho, and a focus on ownership and accountability. I handle escalations, client inquiries, and cross-functional collaboration to deliver timely, high-quality outcomes.

At PATRA Corporation I supported major clients, managed multiple accounts, streamlined operations, and partnered with clients to implement policy projects and update workflows. I have been recognized for attention to detail, time management, and continuous process improvement.

I bring strong professional communication, active listening, and problem-solving skills, and I seek roles where I can apply my brokerage operations experience to improve service delivery and operational excellence.