sundara priya
@sundarapriya1
Systems & Cloud Administrator at Tata Consultancy Services who cut recovery time from 8 hours to 2 with disaster recovery protocols.
IndiaWhat I'm looking for
At Tata Consultancy Services, I administered and optimized VMware virtual machines using vCenter Server, maintaining 99.5% uptime for enterprise users. I also implemented disaster recovery protocols that reduced recovery time from 8 hours to 2.
I resolved server infrastructure issues and managed support incidents, reducing average resolution time and support ticket volume. I’m seeking a Senior Systems/Cloud Consulting role where I can apply my experience with VMware, Windows Server, Azure, and ITIL service management.
Experience
Work history, roles, and key accomplishments
IT Technical Support Specialist / Systems Administrator
Jan 2019 - Aug 2026 (7 years 7 months)
Administered and optimized 200+ VMware virtual machines using vCenter Server, maintaining 99.5% uptime for 500+ enterprise users. Implemented disaster recovery protocols and reduced RTO from 8 hours to 2 hours.
Education
Degrees, certifications, and relevant coursework
Velammal College of Engineering and Technology
Bachelor of Engineering, Electronics & Communication Engineering
Bachelor of Engineering in Electronics & Communication Engineering, graduated in 2017.
Microsoft
Microsoft Certified: Azure Administrator (AZ-104), Cloud Administration
Microsoft Certified: Azure Administrator (AZ-104).
AXELOS
ITIL Foundation Certification, IT Service Management
ITIL Foundation Certification.
Google Certified: Technical Support, Technical Support
Google Certified: Technical Support.
Anthropic
AI Fluency: Framework and foundations, Artificial Intelligence
AI Fluency: Framework and foundations.
Anthropic
Introduction to Model Context Protocol, Model Context Protocol
Introduction to Model Context Protocol.
Anthropic
Claude 101, Claude
Claude 101.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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