At Infosys, I plan and coordinate Windows Server operating system upgrades for clustered and standalone servers. I handle impact assessments, compatibility analysis, testing, rollback planning, and post-upgrade validation.
I collaborate with application, network, storage, and infrastructure teams during upgrade activities. After upgrades, I monitor server performance and resolve post-implementation issues while maintaining upgrade documentation and implementation reports.
At Tata Consultancy Services, I provided L2 support for Windows server infrastructure and managed VMware and Hyper-V environments. I administered virtual machines and performed SCCM patch management, server health checks, and root cause analysis.
